All of WA BULK SENDER products and services are either downloaded or online. Nothing is shipped therefore, there are no returns.

Unacceptable Refund Circumstances:

Whilst we make every effort to provide customer satisfaction, due to the nature of the software, there are circumstances where we are completely unable to offer a refund:

1. Customer changes their mind after purchase

If after purchasing the software, you decide you no longer want the product, we cannot offer a refund. It is the responsibility of the customer to use the free trial provided by WA BULK SENDER to decide if the software is suitable for their needs.

2. Failure to check compatibility requirements before purchase

We regularly update our software to provide compatibility with operating systems (OS), and post this information on our website. Before purchasing any WA BULK SENDER software, customers are required to ensure that their phone and computer operating system is compatible with our software, and that they will be able to meet all minimum system requirements.

3. Operating system upgrades/changes after purchase

If a customer upgrades their handset or computer to a new device or operating system that is no longer compatible with the WA BULK SENDER software, we cannot offer a refund. In cases such as this, we would advise that customers continue to check for updates to their software (provided free) for enhancements to match later OS versions.

4. Customer does not upgrade WA Bulk Sender Software, when an update is available

We regularly update our software (provided free) to include compatibility with new OS releases. If a customer does not update their software, when there is an update available, we cannot offer a refund.

5. No technical issues in the software

We are unable to offer a refund in circumstances where the are no technical issues with the software. If you are having technical difficulties with the software, our support team will work with you to try and resolve these issues. But, we don’t offer refund.

Billing

Processing Payments
Payments made on Enigma Recovery’s website are processed by our partner payment processors. All payments are secured, and any personal information entered during payment is private.

WA BULK SENDER will not view or have access to your credit card details.

Any personal information that is collected during a transaction is done so with the sole purpose of completing your order securely.

For more information, please visit our Privacy Policy page.